As you know, today was my first day on the job with my new project to take on which is to pretty much restore life into this gym. On my very first day however, I had to deal with a pretty big complaint/situation with a member. I had not been on the job for more than an hour before I had my first member complain about someone sexually harassing them in one of the yoga classes. This was the first time I have ever had to deal with a sexual harassment problem and the person who was complaining did not make the situation any easier. She made the complaint but, didn’t know the offender’s names, phone numbers or even what they looked like. She was really pressing the idea on me revoking their memberships immediately. Like any other situation that I have had to deal with though, I can’t do anything until I know more information and that is what I explained to her. So I calmly told her that until I have both party’s stories, I would not be able to do anything about the situation. She was very unsatisfied with that but there is really nothing that I can do because she didn’t even know who the people were that she was accusing.
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June 2015
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